Some people just too smart, or perhaps "chicken cunning".
There was a customer called today mentioned, (System out of warranty), he miss one of the program CD which not allow him to burn DVD, I told him that he need to purchase a copy, as expected he was requesting a free one, and can sense that he was trying his luck now......
(Note : AH = Asssss Holeeee) <= any body seen "Meet The Focker" ? :)
Me : (DAMN!!, son of the bitch lai liao)
AH : Is not the question whether the cd is lost or not, the system should come pre-installed the software during the production" ,
Me : Yes off course, but the unit is 1years+......
(anything can be happen in a year time, he actually inherit the unit from one of his colleague, so who the hell know what happen during this 1 yrs)
AH : I'm not wiling to pay anything for the CD, you know people do mistake, your production may miss out the software during the installation.
Me : Well, over Tech Support, we did not keep the second copy as it was licensed.
AH : But you still have to do something for me......
Me :(Cipong, do you think this is charity organization ? is near 6PM, I was just...not so keen to talk much, give me a break, I know he was trying hard for his luck.)
Finally refer the AH to Customer Care Dept, he agreed, want me transfer ? no way, call yourself, Asss Holeeeee.
Gosh, I'm wasting time with AH, should talk to human.