1) Speak to People = There is nothing as nice as a cheerful greeting
2) SMILE = It takes 72 muscles to frown, only 14
to smile......
3) Call people by name = Everyone is pleased when you remember their name...
4) Be friendly & Helpful = and others will respond in like manner
5) Speak & Act = as if everything you do were a genuine
pleasure
6) Be genuinely = interested in people
7) Be generous = with praise - cautious with criticism
8) Be considerate = with the feelings of others, it will be appreciated
9) Be thoughtful = of the opinions of others, there are 3
sides to any controversy, yours,
the other persons & the right one ?
10) Be willing = to give service, what counts most in
life is what we do for others.
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